There are a few key ways we see customers using Jamm – some are obvious while others are not. Let’s dive in.
Live production outage debugging
There is nothing more annoying than debugging a production issue with everyone else asking you – “is it fixed yet?”. Start a live jamm sesh, mute yourself and share your screen. Anyone can join in and watch what you are doing. You can live stream yourself to your team without having to context switch to provide status updates every 5 mins. Go ahead supercharge your workflow. Pull the right people in by using the invite option to quickly get the key folks in to help you out.
Use recorded video messages to provide awesome updates of that new CD setup or cool uptime/SLA graphs and metrics. Keep your team in the loop! Hang out with your NOC team in real-time and quickly jump in and out of conversations to stay connected and resolve issues in real-time or asynchronously offline.
How-to-guides: Configuration and pipeline tutorials
Go ahead and record yourself deploying and pushing the latest code by recording the terminal with your commentary or your latest tweaks to your pipeline. No more getting woken up in the middle of the night with a “how do we do this?”. Hand off to your fellow teammates with clear, concise guides.
Record live the release process each time and post along with release update. We at Jamm use it to audit and keep a record of all of our deployments. Think of it as another pair of eyes to track changes and exactly what happened.
Live debugging / production issues
Jump into a live, ad-hoc Jamm sesh using the Jamm Now button. You can always hang-out with your team, toggle video on or off or if you are super cool, you can quickly jump in and out of walkie-talkie mode by using the SHFT + CTR/CMD + M shortcut to talk and quickly mute yourself. No more annoying background noise and hearing the neighbors’ dogs.
Learn more about how Jamm
can help teams
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